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Noor Bank has announced the relocation of its retail branch in Al Orouba Street, Sharjah Rolla to Sahr Al Emarat, Buhaira, Sharjah Corniche with the delivery of a new concept branch. The change will offer a more convenient location with easy access, ample parking and a fresh, exciting look that reflects the bank’s brand promise.
The branch’s innovative interior design redefines the customer journey with a simple and clear signage that allows the customers to take advantage of the full range of services that Noor Bank offers.
On entering the branch, customers will be guided to one of three zones, depending on the bank services they want to access. The first zone will offer ATMs, with cash withdrawal and cash and cheque deposit facilities, an enquiries lounge and internet banking. The second zone will provide teller services and the third zone consultation and advisory services.
Hussain Al Qemzi, CEO of Noor Bank, said, “As one of the leading Islamic banks in the region, we are committed to providing a highly valued experience to our clients. We have adopted a fresh, dynamic identity that will reimagine banking and provide our customers with a better banking experience in line with our ‘Noor Gets It Done’ brand philosophy. The uncluttered look of the new branch reflects our wish to simplify the experience for our customers while making it more enjoyable. The branch will enable us to create a new banking reality and work closely with our customers to deliver the innovative solutions they need.”
Since its launch in 2008, Noor Bank has gained a reputation for offering innovative and client-focused banking products and services. Noor Bank’s pledge to enhancing the customer experience has been evident since inception, having been recognized with several industry awards. Recently, Noor Bank was named the 2014 winner for the ‘Best Customer Experience Overall Website’ across all UAE banks, by Ethos Integrated Solutions.
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