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Air Arabia, the first and largest low cost carrier in the Middle East, and Dubai Islamic Bank (DIB), the largest Islamic bank in UAE, announced today the launch of a new ticket payment method for Air Arabia customers via DIB’s electronic banking channel. Easy payments for Air Arabia tickets can now be made from the comfort of one’s home anywhere in the world through DIB’s Al Islami online banking services.
Earlier this year, Air Arabia and DIB, signed an agreement to provide a fast and convenient ticket payment facility for Air Arabia customers. DIB is currently in the process of enabling Air Arabia payments through the bank’s e-channel network, including mobile banking, phone banking, Cash Deposit Machines (CDM), and Automated Teller Machines (ATM).
Ali Al Hamdany, Director of IT and Corporate Projects, Air Arabia, said: “We are delighted to announce the new service. This step further enhances the ease and convenience we offer to our customers seeking to travel to the 46 destinations we serve worldwide. In a highly competitive market, excellence in service, innovation and outstanding customer service play a significant role for a fast-growing airline like Air Arabia. This new payment service in conjunction with DIB will enable our customers to choose from a range of destinations and holiday packages from the comfort of their homes.”
Musabbah Al Qaizi Head of Electronic Banking, DIB, said: “DIB’s strengthened partnership with Air Arabia is a testament to our commitment to provide value-added services for our customers. Air Arabia and DIB customers can now make their Air Arabia tickets payment through Al Islami online banking,. DIB’s partnership network is growing steadily and now includes alliances with numerous reputed companies and service providers. DIB continues to assess opportunities and add more electronic services, demonstrating our commitment to provide our client with unmatched services.”
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